AI / LLMCompleted US
Cresta.aiAI / LLM case study — Frontend Development
Conversation Intelligence
Enterprise SaaS applying generative AI and conversation intelligence to contact centers — providing real-time guidance for customer-facing teams.
99%+ uptime on enterprise AI UI
Project overview
- Our Role
- Frontend Development
- Industry
- AI / LLM
- Region
- US
What we built
Key engineering work on Cresta.ai
- High-performance UI modules with >99% uptime requirement
- Complex text editor functionality and real-time chat components
- OAuth authentication and voice/chat interaction analysis
Technology
Stack behind Cresta.ai
- React
- OAuth
- MobX
- Bootstrap
- AWS
Outcome
The result
A reliable, enterprise-ready AI interface used by large customer support organizations globally.
What this project draws on
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